Ask The HOA Expert

Question: Is it permitted for a property manager or board member to go door to door to try to collect past due assessments?

Answer: Sure, but why do it? The HOA has extraordinary collection powers. Ask nicely. If no response, then swing the collection hammer using a qualified attorney.

Question: Our board enacted a security policy that requires guests to show identification to entry gate guards. Do they have the authority to deny my invited guest onto the property? The board never provided notice that they would be enacting this policy.

Answer: Yes, the board has the authority to enact and enforce this policy. Requiring identification is not the same as denying entry. You live in a gated community for a reason…to restrict access to all but invited guests and vendors. This requires certain protocol. While this policy is certainly more restrictive than some, it does deter those with bad intent.

Question: Have you ever heard of a board doing a straw poll to see where majority of members sit on a touchy issue?

Answer: Straw polls are not very effective, particularly for sensitive issues, since the poll does not allow discussion of deeply held feelings and beliefs. Sensitive issues are bound to set somebody off and create a public relations problem for the board.

If there is an sensitive issue, the board should hold a special meeting to discuss it. Rather than have some rambling discussion, there should be a specific proposal to do such and such. Those that like or oppose it will then have something specific to bounce their ideas off of.

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